General terms and conditions

**General Terms and Conditions for Drinks by Luun**

Welcome to the Drinks by Luun website. By using this website and placing an order, you agree to the following terms and conditions. We recommend that you read these terms and conditions carefully. If you do not agree with any of these terms and conditions, we request that you do not use our services.

### 1. ** Age Restriction and Responsible Alcohol Consumption**

1.1. **Age Limit**
Drinks by Luun sells alcoholic beverages exclusively to persons aged 18 and over. By placing an order, you declare that you are at least 18 years old. We reserve the right to request a valid ID upon delivery to verify the customer's age.

1.2. **Alcohol Consumption and Traffic**
It is prohibited to consume alcohol and to participate in traffic as a driver of a vehicle. Drinks by Luun points out that driving under the influence of alcohol is punishable and can have serious consequences for your safety and that of others.

1.3. **Alcohol Use and Health**
Alcohol can be harmful to your health. Drinks by Luun advises against the use of alcohol for pregnant women and people with health problems where alcohol consumption can be dangerous. It is the responsibility of the consumer to deal responsibly with the consumption of alcoholic beverages.

### 2. **Product Information and Availability**

2.1. **Product Descriptions**
We do our best to describe the products on our website as accurately as possible. However, small variations in color, taste, smell, or appearance may occur. Drinks by Luun is not liable for such differences.

2.2. **Availability of Products**
All products are subject to availability. If a product is not available, we will inform you and, if possible, offer you an alternative product or provide a full refund.

### 3. **Orders and Payments**

3.1. **Order Confirmation**
After placing an order, you will receive an email confirmation. This email serves as proof of the purchase agreement between you and Drinks by Luun.

3.2. **Prices and Payments**
All prices on our website are inclusive of VAT, unless otherwise stated. Payments must be made in advance via the available payment methods on our website. Drinks by Luun reserves the right to cancel orders if there are any inaccuracies in the price or other information.

### 4. **Delivery and Shipping**

4.1. **Terms of Delivery**
We strive to deliver orders within the stated delivery time. However, delivery times are indicative and cannot be guaranteed. Drinks by Luun is not liable for delays beyond our control.

4.2. **Delivery to Minors**
Delivery of alcoholic beverages to minors is prohibited. The deliverer is obliged to verify the age of the recipient in case of doubt by asking for a valid identity document. In case of doubt or refusal of identification, the order cannot be delivered.

### 5. **Right of withdrawal and returns**

5.1. **Right of withdrawal**
You have the right to cancel your order within 14 days after receipt of the products without giving any reason, provided that the products are unopened, undamaged, and in the original packaging.

5.2. **Return procedure**
To exercise your right of withdrawal, you must inform us in writing by e-mail within the specified period. After confirmation of your request, you must return the products to us within 14 days. The costs for return shipping are for the account of the customer.

5.3. **Refund**
If the return meets the conditions, we will refund the purchase amount within 14 days after receipt of the returned products.

### 6. **Liability and Responsibility**

6.1. **Use of Products**
Drinks by Luun is not liable for any damage resulting from the incorrect use of the products, including, but not limited to, the consumption of alcohol by minors, driving under the influence of alcohol, or the use of alcohol during pregnancy.

6.2. **Damage and Loss**
Our liability is limited to the amount of the ordered products. Drinks by Luun is not liable for indirect or consequential damages, including loss of income or profit.

### 7. **Privacy and Data Protection**

7.1. **Privacy Policy**
We respect your privacy and handle your personal data with care. Our privacy policy, as described on our website, applies to all orders and interactions with Drinks by Luun.

### 8. **Applicable Law and Disputes**

8.1. **Applicable Law**
Dutch law applies to these general terms and conditions and all agreements between Drinks by Luun and the customer.

8.2. **Disputes**
Disputes arising from or related to these general terms and conditions or an agreement with Drinks by Luun will be submitted to the competent court in the Netherlands.

### 9. **Contact Information**

If you have any questions or comments about these terms and conditions, please contact us via:

**Drinks by Luun**
Chamber of Commerce number: 91786800
Address: Brugstraat 43, PO Box 11, 1775ZG Middenmeer
E-mail: info@drinksbyluun.com