Privacy
PRIVACY POLICY FOR DRINKS BY LUUN
At Drinks by Luun, we attach great importance to the protection of your personal data. This privacy policy explains what information we collect, how we use, store and secure it, and what rights you have with regard to your data. By using our website and services, you agree to this privacy policy.
1. What information do we collect?
At Drinks by Luun we collect different types of personal data, including:
Contact information: such as your name, address, email address and telephone number.
Payment information: such as credit card details or other payment methods you use.
Usage information: such as your IP address, browser type, pages visited, and interactions with our website.
Order history: information about your previous purchases and preferences.
Marketing preferences: information about your preferences for receiving marketing communications.
2. How do we use your data?
We use your personal data for the following purposes:
Order processing: to manage and process your orders and deliver the products to you.
Customer service: to assist you with questions, complaints or requests.
Communication: to inform you about your orders, our products, services, promotions and events.
Marketing purposes: to send you personalized offers, newsletters or advertisements (if you have given permission).
Website optimization: to improve our website, perform usage analyses and optimize the user experience.
Legal obligations: to comply with legal and regulatory requirements.
3. Sharing data with third parties
Drinks by Luun only shares your data with third parties in the following cases:
Service providers: to provide services on our behalf, such as payment processing, product delivery, and IT support.
Legal compliance: if we are legally required to share your information, for example with government agencies or regulators.
Marketing partners: for sending marketing communications (only if you have given explicit consent for this).
4. How long do we keep your data?
We will not retain your personal data for longer than is necessary for the purposes for which it was collected, unless a longer retention period is required by law. Once your data is no longer needed, we will securely delete or anonymize it.
5. Your rights
You have the following rights with respect to your personal data:
Right of access: you can request access to the data we store about you.
Right to correction: you can ask us to correct incorrect or incomplete data.
Right to erasure: you can request us to erase your data, unless we are legally obliged to retain it.
Right to restriction of processing: you can request to restrict the processing of your data.
Right to object: you can object to the use of your data for certain purposes, such as marketing.
Right to data portability: you can request us to transfer your data to another organization.
6. How do we protect your data?
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. This includes the use of encryption, secure servers, and access restrictions.
7. Cookies and tracking technologies
Our website uses cookies and similar technologies to improve your experience, analyze the site, and show personalized ads. For more information about the use of cookies, please refer to our cookie policy.
8. Changes to this privacy policy
We reserve the right to change this privacy policy at any time. Any changes will be posted on this page. We recommend that you regularly review our privacy policy to stay informed of any updates.
9. Contact details
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Drinks by Luun
Chamber of Commerce number: 91786800
Address: Brugstraat 43, PO Box 11, 1775ZG Middenmeer
E-mail: info@drinksbyluun.com